Frequently Asked Questions

Typically, the first appointment is a full hour with the doctor.  

If you have a less complex issue, only need straightforward structural care, or in some pediatric cases, the first visit may be under an hour.

We suggest planning on planning to be at the office 5-10 minutes before your appointment is scheduled if all of your paperwork is already filled out and at least 20 minutes early if the paperwork is not complete. After your visit, plan on at least 10 to 20 minutes to go over the doctors’ recommendations with Cassandra.

Follow up visits are scheduled for a minimum of 15 minutes each but can be longer depending on the nature of the visit.

At the first visit you will pay for the visit and get pricing for any other recommendations from the doctor. Laboratory testing and supplements are individually priced.  This can vary based on the test and or nutrition requirements.  Laboratory testing or supplements are common for new patients.  The first visit is almost always the most expensive.

All follow up care is based on what you need.  We do not do contracts or high-pressure sales plans.  While it may take multiple visits to reach your goals, everything is individually priced.  You can decide what works for you.  We understand different budgets and are happy to provide prices up front.  We have a flexible and customizable approach.

This is different for each person.  In the start of care, we see most people come more often.  It can take time to reverse chronic issues that have been building for many years.  It is a front-loaded process where the biggest costs and the most work is usually at the start of care.  

Follow up visits are shorter and less expensive.   After your initial goals are achieved, some people choose to have regular maintenance visits.  Some people choose to just call when they need us or when something new comes up. This depends on your preference and needs.

No, we are a direct-pay clinic, meaning payment is due at the time of service, and we do not work directly with third-parties for payment. Some patients have been able to submit their bills to their insurance or cost-sharing programs for reimbursement, or use an HSA card. Since every insurance plan is different, we recommend contacting your provider directly to understand the specific rules and coverage options for your plan.

Yes, Dr. Rostenberg frequently orders labs for his patients. However, labs are just one of many assessment tools he uses, and they are combined with other methods to ensure we’re ordering the most relevant and informative tests. Why is this important? Labs provide valuable insights, but they can also be expensive and take weeks to process. We don’t recommend unnecessary testing. That said, we believe patients should have access to information about their health and are happy to work with those who wish to request specific lab tests.

The most common labs we order are the OAT (Organic Acids Test) which you can read about here, the DUTCH hormone test, and blood work.  These are industry gold standards.  Other tests are available as indicated- but these are the most common.

Yes, we do! Over the past 12 years, we’ve witnessed incredible transformations through the power of targeted, high-quality nutrition. It’s one of our core tools because it’s proven to work! Every decision in our clinic is driven by the goal of achieving the best outcomes for our patients.

With so many supplements on the market, it can be overwhelming. Working with Dr. Rostenberg offers a unique experience compared to picking something off the shelf. He tailors a personalized plan for you and uses nutritional strategies to create meaningful changes. If you’re curious about the blood markers he’s helped improve with supplements and nutrition, be sure to check out his Instagram page!

Our retail supplements are available to everyone—you don’t need to be a patient to purchase our exclusive, doctor-approved brands.

Our staff is always here to assist you with any questions you may have.  You are welcome to message, text, or call at any time with questions you have about treatment, scheduling, or billing.  We understand that questions will come up and we will be here to help!

  1. Dr. Rostenberg is a seasoned doctor serving Boise and the Treasure Valley for over 14 years.  He teaches and trains other doctors and is a popular speaker and author.  Check out his Book “Your Genius Body” and YouTube page at Beyond MTHFR.  
  2. Better diagnosis means better outcomes. Dr. Rostenberg uses advanced diagnostic techniques and will assess your body in real time. Dr. Rostenberg combines structural care with a functional assessment.  This means that he can uniquely understand symptoms from both a mechanical and metabolic perspective.  Is the pain you feel from an injury, strain, internal inflammation, or environmental cause?  Dr. Rostenberg has a unique ability to pinpoint the source of your symptoms. 
  3. We like to move fast.  Our goal is to help you feel better as soon as possible.  Dr. Rostenberg is a true pro and typically able to create a plan for you in your first visit.  We work hard to keep a nutritional pharmacy stocked on site so that you don’t have to wait for things to come in the mail or turn to questionable sites for overnight shipping.  We have a team here to help you outside of the treatment room to make sure you have what you need as soon as possible.
  4. We try hard to make the patient experience smooth and keep care accessible.  Decisions in our clinic are driven entirely by patient outcomes.  Our process is refreshingly straight-forward.  There aren’t any contracts, monthly plans, or gimmicks. We focus on taking good care of patients and we have been doing that for over 12 years in Boise.

Yes, we understand that Applied Kinesiology (AK) can be hard to understand—no worries! Here are a few things to keep in mind:

  1. AK is a diagnostic technique, not a treatment. It helps locate the source of the symptoms but does not directly treat them. Since it’s only used for diagnosis, there is virtually no risk involved.

  2. Dr. Rostenberg uses laboratory tests to confirm the findings from muscle testing when possible. This allows him to be more selective and targeted with the tests he orders, saving patients both time and money.

  3. AK allows the doctor to interact with your body in real time, meaning you get immediate information about what’s going on with your body right now.

  4. The bottom line: Dr. Rostenberg uses AK because he has seen it lead to better outcomes with patients over his 12+ year career, working with thousands of people. The results are undeniable. That’s why it’s a core part of his practice—even though, yes, it’s tough to explain.

Yes we do!  Dr. Rostenberg and Dr. Shana McQueen, N.D. offer telehealth services for anyone with an internet connection or phone line.  We have worked with patients from 46 states and 13 countries across the world.

Some states and countries have different laws regulating supplements and laboratory testing.  We will always work with you to find all available options.

Limited Spanish translation services are available.

We are not an emergency clinic. We don’t support after hours care and calls.  If you need a provider who has emergency support we may not be the right clinic for you.  

We also do not process third party payments. If this is critical to your budget we may be able to recommend some providers for you.

We do not manage or prescribe pharmaceutical drugs.

We don’t have a great deal of experience with injury claims and workers comp claims.  Many chiropractic clinics specialize in these and may be a better option for claim specific care.